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Refund Policy

Legal Disclaimer for Refund Policy of Murray Trendz Christian Storybooks

The information provided in the Refund Policy of Murray Trendz Christian Storybooks is intended for general informational purposes only. While we strive to ensure that the information is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the refund services described.

By using our website and purchasing our products, you acknowledge and agree to the following:

  1. Refund Eligibility: Refunds are only available for products that are defective, damaged, or incorrectly shipped. All requests for refunds must be made within [insert number of days, e.g., 30 days] of receiving your order. We reserve the right to determine the eligibility of any refund request.

  2. Return Process: To initiate a refund, you must contact us at murraytrendzaudiobooks@gmail.com with your order details. You may be required to return the product in its original condition and packaging. We are not responsible for any return shipping costs unless the return is due to our error.

  3. Processing Time: Refunds will be processed within a reasonable timeframe after we receive and inspect the returned item. The time it takes for the refund to appear in your account may vary based on your payment method and financial institution.

  4. Non-Refundable Items: Certain items may be marked as non-refundable at the time of purchase. These items are not eligible for a refund under any circumstances.

  5. Changes to Policy: Murray Trendz reserves the right to modify or update this Refund Policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes.

By purchasing products from Murray Trendz Christian Storybooks, you agree to the terms outlined in this Refund Policy and acknowledge that you have read and understood this legal disclaimer. If you do not agree with any part of this disclaimer, please refrain from making a purchase.

Refund Policy 

Effective Date: June 26, 2025

At Murray Trendz Christian Storybooks, we strive to provide high-quality products and a positive shopping experience. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Refund Eligibility

Refunds are available for products that are defective, damaged, or incorrectly shipped. To be eligible for a refund, you must meet the following criteria:

  • The request for a refund must be made within 30 days of receiving your order.

  • The product must be in its original condition and packaging.

  • Proof of purchase (order confirmation or receipt) must be provided.

2. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact us at murraytrendzaudiobooks@gmail.com with your order details and the reason for the refund request.

  2. If your request is approved, we will provide you with instructions on how to return the product.

3. Return Process

  • You may be required to return the product to us at your own expense, unless the return is due to our error (e.g., defective or incorrect item).

  • Please ensure that the product is securely packaged to prevent damage during return shipping.

4. Processing Time

Once we receive the returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 5-7 business days. The time it takes for the refund to appear in your account may vary based on your payment method and financial institution.

5. Non-Refundable Items

Certain items may be marked as non-refundable at the time of purchase. These items are not eligible for a refund under any circumstances. Please check the product description for any specific refund information.

6. Changes to the Refund Policy

Murray Trendz reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions or concerns regarding our refund policy or your order, please contact us at:

Murray Trendz Christian Storybooks
Email: murraytrendzaudiobooks@gmail.com

Thank you for choosing Murray Trendz Christian Storybooks! We appreciate your support and look forward to serving you.

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